PRIVACY STATEMENT

 

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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

 

SECTION 2 – CONSENT

 

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

 

How do I withdraw my consent?

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at alex.mllamp@gmail.com or mailing us at: Sover, Viva Home Shopping Mall, No.85, 2-01, 2-03B / 2nd Floor, Jalan Loke Yew, Wilayah Persekutuan, 55200 Kuala Lumpur

 

 

SECTION 3 – DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

 

SECTION 4 – Sover

 

Your data is stored through Sover’s data storage, databases and the general application. They store your data on a secure server behind a firewall.

 

 

Payment:

 

Payments methods include PayPal and SenangPay.

PayPal and SenangPay are a safer, easier way to send and receive money online. When you select PayPal or SenangPay as the payment method, you will be linked to the specific sites where you can make payment.

PayPal can be used to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).

SenangPay can be used to purchase items by Mastercard, Visa and Internet Banking (FPX) included (Affin Bank, AmBank, Bank Islam, Bank Rakyat, Bank Muamalat, CIMB Bank, Hong Leong Bank, Maybank, OCBC Bank, Public Bank, RHB, Standard Chartered and UO)

1) After viewing your items on your shopping cart page, you can click and check out with PayPal or SenangPay. Then you will leave our site and enter PayPal’s website or SenangPay website
2) You can sign in to your PayPal account, or you can create a new one if you haven’t got one.
3) You can use the PayPal as you want according to the on-screen instructions.

Usually, PayPal e-check will take 3-5 business days to be confirmed by PayPal.

The reasons why we suggest you use PayPal:
Payment is traceable. By using your PayPal account, you can trace the status of your payment.
When you make payment for your order, you don’t need to use your credit card online (you can transfer directly from your bank account). When you use your credit card through PayPal, nobody will see your credit card number, which will minimize the risk of unauthorized use.

 

 

SECTION 5 – THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

 

SECTION 6 – SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

SECTION 7 – AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

 

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at alex.mllamp@gmail.com or by mail at Sover

 

[Re: Privacy Compliance Officer]

 

[Viva Home Shopping Mall, No.85, 2-01, 2-03B / 2nd Floor, Jalan Loke Yew, Wilayah Persekutuan, 55200 Kuala Lumpur]

 

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